Privacy Policy

Last updated: March 2026

This Privacy Policy describes how UrbexNetwork ("we", "us", "our") collects, uses, and protects the personal data of users ("you") visiting or purchasing from urbexnetwork.com, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable Belgian law.

1. Data Controller

UrbexNetwork
Rue Roger Laus, 1421 Ophain, Belgium
Email: urbexnetworkcontact@gmail.com

2. Data We Collect

When you visit or purchase from our website, we may collect the following data:

• Identity data: first name, last name
• Contact data: email address
• Transaction data: purchase history, payment method (processed securely by Shopify Payments — we never store your card details)
• Technical data: IP address, browser type, device, pages visited, time spent — collected via cookies and analytics tools
• Communication data: messages sent to us via contact form or email

3. Purpose and Legal Basis

We process your personal data for the following purposes:

• Order processing and delivery — contractual necessity
• Customer support — legitimate interest
• Marketing emails (only if you have opted in) — consent
• Legal compliance — legal obligation
• Website improvement and analytics — legitimate interest

4. Data Sharing

We do not sell your personal data. We may share your data with the following third parties solely to operate our services:

• Shopify Inc. — e-commerce platform and payment processing (Shopify's servers may be located outside the EU; Shopify is certified under EU-US data transfer mechanisms)
• Google LLC — Google Earth map access delivery and analytics
• Email service providers — for transactional and marketing emails

All third parties are required to process your data securely and in accordance with applicable law.

5. International Data Transfers

As we operate internationally and use services such as Shopify and Google, your data may be transferred to and processed in countries outside the European Economic Area (EEA). Such transfers are carried out under appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.

6. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected:

• Order data: 7 years (Belgian accounting law)
• Marketing data: until you unsubscribe or withdraw consent
• Technical/analytics data: up to 26 months

7. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

• Right of access — you may request a copy of your data
• Right to rectification — you may request corrections
• Right to erasure — you may request deletion ("right to be forgotten")
• Right to restriction — you may request that we limit processing
• Right to portability — you may request your data in a structured format
• Right to object — you may object to processing based on legitimate interest
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at: urbexnetworkcontact@gmail.com

You also have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit): www.dataprotectionauthority.be

8. Cookies

Our website uses cookies to improve your experience and analyse traffic. Cookies used include:

• Essential cookies — required for the website to function (cart, session)
• Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)
• Marketing cookies — to deliver relevant advertising (only if consented)

You may manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect website functionality.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. All payment data is processed by Shopify using SSL encryption.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this page periodically.

11. Contact

For any questions regarding this Privacy Policy or your personal data, please contact us at:
urbexnetworkcontact@gmail.com